Shipping & Delivery Information

At Niva Homeo, we are committed to ensuring that your orders are delivered safely, promptly, and in excellent condition. Please review our shipping details below to understand how we process and deliver your products.

Shipping Coverage

We currently deliver our products across India. Delivery availability may vary based on location and serviceable areas of our logistics partners.

Order Processing Time

  • Orders are typically processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

Once your order is shipped, you will receive a confirmation with relevant delivery details.

Estimated Delivery Time

  • Standard Delivery: 3–7 business days depending on your location.

  • Delivery timelines may vary due to weather conditions, public holidays, or unforeseen logistical delays.

Shipping Charges

  • Shipping charges, if applicable, are clearly displayed during checkout.

  • Any promotional free-shipping offers will be mentioned on the product or offer page.

Packaging & Safety

All products are carefully packed to maintain quality and hygiene during transit. We follow safe packaging practices to ensure your order reaches you in proper condition.

Order Tracking

If tracking information is available, it will be shared via email or SMS once your order is dispatched. You may use the provided details to monitor the delivery status.

Delivery Attempts

  • Our delivery partners may attempt delivery more than once.

  • In case of unsuccessful delivery due to incorrect address or unavailability, the order may be returned to us.

Delayed or Missing Orders

While we strive for timely delivery, delays may occasionally occur. If your order is delayed beyond the estimated timeframe, please contact our support team for assistance.

Address Accuracy

Customers are responsible for providing complete and accurate shipping details at the time of order placement. Niva Homeo is not responsible for delays caused by incorrect or incomplete address information.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with supporting details. Our team will review the issue and guide you on the next steps.

Contact for Shipping Queries

For any questions related to shipping or delivery, please contact us at:

Email: nivahomoeokol.2001@gmail.com
Business Hours: Monday – Saturday, 10:00 AM to 6:30 PM